Finding your Power Logic or ION Meters Firmware Version

Knowing your meter’s firmware version is crucial for maintaining your electrical infrastructure and ensuring cybersecurity. In our latest article, we explore three effective methods to check the firmware in ION meters, even if you don’t have ION Setup. Plus, discover how power monitoring software can help you inventory connected devices and their firmware information. With over twenty-five years of experience, APT is here to assist you in managing your meter inventory. Don’t let outdated firmware put your operations at risk—empower yourself with the knowledge to stay ahead! Read on for expert insights and practical solutions.

Schneider Electric manufactures PowerLogic and ION meters. These meters, originally developed by Power Measurement Inc. (later acquired by Schneider Electric), are part of Schneider Electric’s overall energy management solutions. The ION architecture, which is the foundation of these meters, is a flexible and powerful software framework that enables them to communicate with multiple protocols, though their full functionality is best accessed using the proprietary ION protocol.

Knowing your meter’s firmware version is an important bit of information. Many hardware manufacturers embed firmware in their products and then release CyberSecurity updates on that firmware and expect customers to resolve these updates in the field. This article outlines three specific methods to check firmware in ION meters.

a screenshot of a powerlogic ion setup screen

a screenshot of a computer screen with instructions on how to connect to a meter

a screenshot of a computer screen that says after that navigate to and click on the stathoscope icon this will open up the device diagnostics

If you don’t have ION Setup

Find the firmware version by pressing a few buttons on the front display.

a picture of a schneider meter and a picture of an option 2 from the meters display

a screenshot of a screen showing a menu and instructions on how to scroll down using the down arrow button .

the nameplate screen is shown to the left and pressing the home button will return the screen to the default summary screen .

Last But Certainly Not Least

You can use the power monitoring software itself to inventory all the connected devices and display their firmware information. This option only works for software-supported devices. Moreover, it assumes you already have a connection from the meter to the power monitoring software.

APT is here to help

We help our clients maintain their meter inventory and electrical infrastructure for hardware, firmware, and software. For more than twenty-five years, we have been a trusted partner for businesses large and small. For more information, subscribe to the APT blog or contact us for help on tools to manage your meter inventory.

Originally written by: Nick Skarvelis, Senior Electrician APT

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